TERMS AND CONDITIONS:
* The tour won’t be confirmed until 50% of the tour total cost is paid at the moment of confirmation
* Deposit paid by credit card online link will be charged 3.3% which is the third party (Onepay Vietnam) regulations.
CANCELLATION AND REFUND POLICIES: counted on the deposit amount and guests will pay the transaction fee.
*Airfare is NOT refundable
*Cancellation within 21 days notice will be 100% refunded.
* Cancellation with 14-20 days notice will be 75% refunded
* Cancellation with 7-13 days notice will be 50% refunded.
* Cancellation with 6 days notice will be 0% refunded.
* Cancellations due to subjective conditions such as typhoon, earth quake terrorism, pandemic, will be 100% refunded or discussed in a way which is more beneficial for guests.
*When cancellation is a must from Tourists such as family members pass away, flight cancelled or delayed, we will base on reality to help our guests to lose as less as possible from our honesty.